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Support

 

Open Dispute

If you encounter any issues, we encourage you to contact the seller first. If you can't reach an agreement, you can apply for a refund by opening a dispute.This will help us to make sure we provide you a safety shopping experience.

 

 

 Open Disput 

  

 

Submit A Report

If you think that a seller (or a buyer) has violated TheFactoryPrice rules, you have the ability to send report to our team for review. This will help us to make sure we provide you a safety shopping experience.

 

 

 Submit a Report